Our Circle of Excellence and the 5 C’s listed below are our framework. In 15 years, Strategic Industries has achieved unparalleled levels of service quality and client retention by providing customized and guaranteed solutions to highly regulated, detailed and sensitive commercial clients.
- Reduces our Clients risk
- Makes our Clients life easier
- Reduces overall treatment costs
- Protects our Clients reputation and image
Competency – Georgia, Alabama and South Carolina Certified Operators. American Institute of Baking, Perdue University, National Pest Management Association certified. Members of Georgia and South Carolina Pest Control Associations.
Consistency – 3rd Party Audit Verification Program, Digital/Written Documentation. Service Protocols, and Treatment Specifications.
Commitment – 100% satisfaction guarantee, 24 hour/7 days per week, Presidential Hotline and Guaranteed Integrated Pest Management.
Communication – Total Verification Document System, GMP/Structural Improvement/Corrective Action Reports, Email service notification, Quality Assurance Program, and Digital Documentation and Data Retrieval System.
Customization – We are an established market innovator and leader whose customized solutions enable our clients to maintain market security and for Strategic Industries to reduce our client’s risk and to make their lives easier.
A client is the most important part of our business. They are not dependent on us, we are dependent on them. They are not an interruption of our work, they are the purpose of it. They are not an outsider to our business, they are part of it. We are not doing them a favor by serving them, they are doing us a favor by giving us an opportunity to do so.